Unlocking Cardiogram Care for Fossil Gen 5 users

Cardiogram provides free Cardiogram Care (but not Cardiogram Premium) to Fossil Gen 5 users. To unlock the Care pane, you'll need to log into both your Cardiogram phone app and your Cardiogram WearOS app with the same account. 

To troubleshoot, remove Cardiogram from your watch and re-download it. To do that, go to Settings > Apps & Notifications > App Info > Cardiogram > Uninstall.

If the Care pane is still locked, 

  1. After you re-download it, swipe to the last screen on your watch and take a photo/screenshot of the email you're signed in with.
  2. Email [email protected] Let us know what Fossil Gen 5 device you have and include the photo/screenshot. 
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