How do I cancel my Cardiogram subscription?

Cardiogram subscriptions, including Heart IQ and Migraine IQ, are billed through your phone’s app store account(Apple App Store or Google Play Store) and are charged in advance.

⚠️ Important:

Deleting the Cardiogram app or deactivating your profile does not cancel your subscription. You must unsubscribe directly through your phone’s app store settings to stop future charges.

📱 Cancel on Android (Google Play)

Open the Google Play Store app
Tap your profile icon (top right corner)
Tap Payments & subscriptions > Subscriptions
Select your Cardiogram subscription
Tap Cancel subscription
Follow the on-screen prompts to confirm

Your subscription will remain active until the end of the current billing cycle. You will not be charged again after that.

🍎 Cancel on iPhone (App Store)

Open the Settings app on your iPhone
Tap your Apple ID name at the top
Tap Subscriptions
Select your Cardiogram subscription
Tap Cancel Subscription
Follow the prompts to confirm

As with Android, your subscription stays active until the end of the current billing period, and you won’t be charged afterward.

💬 Need help or unsure which platform you subscribed through?

We’re happy to help point you in the right direction. Email us at [email protected]