Troubleshooting
- I don't see my data. What should I do?
- If you're not able to see your Apple Watch data in Cardiogram
- Cardiogram does not open, or you see a server error
- What to do if you can not log into your profile
- Why are some of the heart rate bars missing?
- The Apple Watch complication is not updating
- How do I set up the heart rate widget on my iPhone?
- If you're not able to see your WearOS Watch or Samsung Galaxy Watch data in Cardiogram
- Is Cardiogram down? See our status page
- Why is my heart rate sampling interval increasing on my WearOS watch?
- Garmin data is not appearing in Cardiogram or has not been updated.
- I forgot my password.
- Using Family Mode
- How do I update my profile information?
- Cardiogram Unavailable on Apple Watch App Store or Fails to Install
- What to do if you have an active subscription but can't access all of the features in Cardiogram
- Timezone is wrong or time is displayed incorrectly on your timeline.
- Why does it take a few seconds for my Apple Watch to display my current heart rate?
- How do I know if I'm using the most up-to-date version of Cardiogram?
- Why does the Cardiogram watch app say "healthKit: Failed"?