Cardiogram Knowledge Base
  • Home
  • Contact
  • Contact

Troubleshooting

  • I don't see my data. What should I do?
  • If you're not able to see your Apple Watch data in Cardiogram
  • Why don't I see sleep data?
  • If you see a server error
  • Why are some of the heart rate bars missing?
  • What to do if you can not log into your profile
  • [Apple Watch] The complication is not updating
  • How do I set up the heart rate widget on my iPhone?
  • [WearOS] I'm not seeing WearOS data
  • Is Cardiogram down? See our status page
  • [WearOS] Why is my heart rate sampling interval increasing?
  • How do I update my profile?
  • I forgot my password.
  • Garmin data is not appearing in Cardiogram or has not been updated.
  • [Apple Watch] Cardiogram will not install on my Apple Watch or is missing from the Apple Watch app store.
  • Timezone is wrong or time is displayed incorrectly on your timeline.
  • [Apple Watch] Why is there a several second lag before the current heart beat shows up on my Apple Watch?
  • How do I know if I'm using the most up-to-date version of Cardiogram?
  • [Apple Watch] Why does the Cardiogram Apple watch app says "healthKit: Failed"?
  • Why is my resting heartrate different between apps?
  • 1
  • 2

Categories

  • Cardiogram won't load
  • Apple Devices iPhone and Apple Watch
  • Cardiogram Premium
  • Cardiogram Report Card
  • Fitbit Devices
  • Garmin Devices
  • Getting started
  • Report Card
  • Wear OS
  • Using Cardiogram
  • Troubleshooting
  • Privacy & Data
  • UCSF study
  • Other
No results found

© Cardiogram 2023. Powered by Help Scout