Cardiogram Knowledge Base
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Troubleshooting

  • I Don’t See My Data in Cardiogram — What Should I Do?
  • Can’t see your Apple Watch data in Cardiogram? Here’s what to do
  • Cardiogram won’t open, or you’re seeing a server error? Here’s what to do
  • What to do if you can’t log into your Cardiogram profile
  • Why are some of the heart rate bars missing in my Cardiogram?
  • Why isn’t the Cardiogram complication updating on my Apple Watch?
  • How Do I Set Up the Heart Rate Widget on My iPhone?
  • If you’re not seeing Wear OS or Samsung Galaxy Watch data in Cardiogram
  • Is Cardiogram down? See our status page
  • Why is my heart rate sampling interval increasing on my Wear OS watch?
  • Troubleshooting Garmin data not syncing with Cardiogram
  • I forgot my password.
  • Using Family Mode in Cardiogram
  • How do I update my profile information?
  • Have an active subscription but can’t access features?
  • Why does it take a few seconds for my Apple Watch to show my heart rate?
  • Why is my timeline showing the wrong time or timezone?
  • How do I know if I'm using the most up-to-date version of Cardiogram?
  • Why is my resting heart rate different between apps?
  • What languages does Cardiogram support?
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Categories

  • Getting started
  • Using Cardiogram
  • Troubleshooting
  • Apple iPhone and Apple Watch
  • Wear OS and Samsung Galaxy Watch
  • Fitbit and Google Pixel Watch
  • Garmin Devices
  • Billing and Subscriptions
  • Cardiogram Report Card
  • Privacy & Data
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