Troubleshooting
- I don't see my data. What should I do?
- If you're not able to see your Apple Watch data in Cardiogram
- Why don't I see sleep data?
- If you see a server error
- Why are some of the heart rate bars missing?
- What to do if you can not log into your profile
- [Apple Watch] The complication is not updating
- How do I set up the heart rate widget on my iPhone?
- [WearOS] I'm not seeing WearOS data
- Is Cardiogram down? See our status page
- [WearOS] Why is my heart rate sampling interval increasing?
- How do I update my profile?
- I forgot my password.
- Garmin data is not appearing in Cardiogram or has not been updated.
- [Apple Watch] Cardiogram will not install on my Apple Watch or is missing from the Apple Watch app store.
- Timezone is wrong or time is displayed incorrectly on your timeline.
- [Apple Watch] Why is there a several second lag before the current heart beat shows up on my Apple Watch?
- How do I know if I'm using the most up-to-date version of Cardiogram?
- [Apple Watch] Why does the Cardiogram Apple watch app says "healthKit: Failed"?
- Why is my resting heartrate different between apps?