Troubleshooting
- Why don't I see sleep data?
- I don't see my data. What should I do?
- Why are some of the heart rate bars missing?
- [Apple Watch] If you're not able to see your Apple Watch data in Cardiogram
- [Apple Watch] The complication is not updating
- What if I see a server error?
- What to do if you can not log into your profile
- Is Cardiogram down? See our status page
- How do I change my account settings?
- I forgot my password.
- [Apple Watch] Cardiogram will not install on my apple watch
- [WearOS] Why is my heart rate sampling interval increasing?
- [Apple Watch] Why is there a several second lag before the current heart beat shows up on my Apple Watch?
- How do I know if I'm using the most up-to-date version of Cardiogram?
- Timezone is wrong or time is displayed incorrectly on your timeline.
- [Apple Watch] Why does the Cardiogram Apple watch app says "healthKit: Failed"?
- Why is my resting heartrate different between apps?
- [Garmin] I'm not seeing Garmin data
- What languages does Cardiogram support?
- Unlocking Cardiogram Care for Fossil Gen 5 users