I don't see my data. What should I do?

If you have an Apple Watch, please follow these steps: https://help.cardiogram.com/article/78-no-data-from-apple-watch

If you have a Fitbit device, please follow these steps: https://help.cardiogram.com/article/79-im-not-seeing-fitbit-data

If you have a Garmin device, please follow these steps: https://help.cardiogram.com/article/90-not-seeing-garmin-data

If you have a WearOS device, please follow these steps: https://help.cardiogram.com/article/103-im-not-seeing-wearos-data

If you have a Google Pixel Watch, Please ensure that you have the Fitbit app installed and set up on your phone, then follow the steps for Fitbit devices above.


If you have a Samsung Galaxy Watch Pro or newer watch, ensure that you have your watch paired with your phone and that you have the Cardiogram app launched and running in the background of your watch at all times.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us