Troubleshooting

I Don’t See My Data in Cardiogram — What Should I Do?
Can’t see your Apple Watch data in Cardiogram? Here’s what to do
Cardiogram won’t open, or you’re seeing a server error? Here’s what to do
What to do if you can’t log into your Cardiogram profile
Why are some of the heart rate bars missing in my Cardiogram?
Why isn’t the Cardiogram complication updating on my Apple Watch?
How Do I Set Up the Heart Rate Widget on My iPhone?
If you’re not seeing Wear OS or Samsung Galaxy Watch data in Cardiogram
Is Cardiogram down? See our status page
Why is my heart rate sampling interval increasing on my Wear OS watch?
Using Family Mode in Cardiogram
Troubleshooting Garmin data not syncing with Cardiogram
I forgot my password.
How do I update my profile information?
Have an active subscription but can’t access features?
Why does it take a few seconds for my Apple Watch to show my heart rate?
Why is my timeline showing the wrong time or timezone?
How do I know if I'm using the most up-to-date version of Cardiogram?
Why is my resting heart rate different between apps?
What languages does Cardiogram support?

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